Shipping policy
It is important to explain to customers that order processing times are different from the shipping times they see at checkout.
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has been shipped.
Domestic Shipping Rates and Estimates
- For Cash on Delivery:
- Shipping fee for orders valued between ₺0.00 and ₺1500.00: 150.00 TRY
- For Standard Shipping:
- Shipping fee for orders valued between ₺0.00 and ₺1500.00: 125.00 TRY
- For Free Shipping:
- Shipping fee for orders of ₺1500.00 and above: Free
| Shipping Option | Estimated Delivery Time | Price |
|---|---|---|
| Cash on Delivery | 1 to 3 business days | 150.00 TRY |
| Standard Shipping | 1 to 3 business days | 125.00 TRY |
| Free Shipping | 1 to 3 business days | Free |
International Shipping Fee
- Shipping fee for Fast Shipping: 3000 TRY
| Shipping Option | Estimated Delivery Time | Price |
|---|---|---|
| Fast Shipping | 7 business days | 3000 TRY |
Local Delivery Coverage and Rates
- For Cash on Delivery:
- Shipping fee for orders valued between ₺0.00 and ₺1500.00: 150.00 TRY
- For Standard Shipping:
- Shipping fee for orders valued between ₺0.00 and ₺1500.00: 125.00 TRY
- For Free Shipping:
- Shipping fee for orders valued at ₺1500.00 and above: Free
| Shipping Option | Estimated Delivery Time | Price |
|---|---|---|
| Cash on Delivery | 1 to 3 business days | 150.00 TRY |
| Standard Shipping | 1 to 3 business days | 125.00 TRY |
| Free Shipping | 1 to 3 business days | Free |
Store Names and In‑Store Pickup Information
- Store Name: Jo&Juke
- Address: Ankara Asfaltı Güzelköy Kavşağı Süleyman Demirel Cad. No.14 20170 DENIZLI / TURKEY
International Shipping Countries
- Australia
- Denmark
- Germany
- Norway
- Spain
- United States of America
| Shipping Option | Estimated Delivery Time | Price |
|---|---|---|
| Australia | 7 to 15 business days | 3000 TRY |
| Denmark | 7 to 15 business days | 3000 TRY |
| Germany | 7 to 15 business days | 3000 TRY |
| Norway | 7 to 15 business days | 3000 TRY |
| Spain | 7 to 15 business days | 3000 TRY |
| United States of America | 7 to 15 business days | 3000 TRY |
Return Period
- 14 days
The Shipping Policy created with this updated information reflects order times, fees, and international shipping countries more accurately. If you have any further questions, please do not hesitate to contact us at info@jojuke.com.