Privacy policy
Last updated: April 20, 2026
This Privacy Policy explains how Jo&Juke (the “Site,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit the Site, use our services, make a purchase from jojuke.com (the “Site”), or otherwise communicate with us in relation to the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, a website visitor, or another individual whose information we collect under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources as set out below and have done so in the last 12 months. The information we collect and use depends on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The sections below describe the categories and specific types of personal information we collect.
Information You Provide Directly to Us
Information you submit to us directly through our Services may include:
- Contact information, including your name, address, phone number, and email address.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including your username, password, security questions, and other information used for account security.
- Customer support information, including the information you choose to include in communications with us, for example when you send a message through the Services.
Certain features of the Services may require you to provide specific information about yourself directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect About Your Use
We may also automatically collect certain information about your interactions with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interactions with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, which collect your payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you request, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be handled in accordance with this Privacy Policy. Please also see the Third-Party Websites and Links section below.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send you notifications related to your account, purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange for shipping, facilitate returns and exchanges, and provide other features and functionalities related to your account.
- Marketing and Advertising. We may use your personal information for marketing and promotional purposes, including to send you marketing, advertising, and promotional communications by email, text message, or mail, and to show you advertisements for products or services. This may include using your personal information to better tailor our Services and to advertise on our Site and other websites. If you reside in the European Economic Area, the legal basis for these data processing activities is our legitimate interest in marketing our products pursuant to Article 6(1)(f) GDPR.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraud, illegal activities, or malicious behavior. If you choose to use the Services and register an account, you are responsible for keeping your account information secure. We strongly recommend that you do not share your username, password, or other access credentials with anyone. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and our other customers, pursuant to Article 6(1)(f) GDPR.
- Communicating with You and Service Improvement. We use your personal information to provide you with customer support and to improve our Services. This is necessary for our legitimate interests in being accountable to you, providing you with effective services, and maintaining our business relationship with you, with the legal basis being Article 6(1)(f) GDPR.
Cookies
Like many websites, we use Cookies on our Site. For detailed information about the Cookies we use in connection with powering our store with Shopify, please see https://www.shopify.com/legal/cookies. We use Cookies to power and enhance our Site and Services (including remembering your actions and preferences), to perform analytics, and to better understand user interaction with the Services (for our legitimate interests in administering, improving, and optimizing the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and other websites.
Most browsers are set to accept Cookies automatically by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please note that removing or blocking Cookies may negatively affect your user experience and may cause some of the Services, including certain features and general functionality, to work improperly or no longer be available. Also note that blocking Cookies may not completely prevent us from sharing information with third parties such as our advertising partners.
Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you communicate your preference to us through GPC, we will treat that signal as a valid request to opt out of sharing/targeted advertising for the browser or device associated with that signal, and if we can associate the signal with a Shopify account, we will also apply the opt-out request to that account. To learn more about Global Privacy Control, you can visit: https://globalprivacycontrol.org/. Apart from Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.
How We Share Personal Information
In certain circumstances, we may share your personal information with third parties for the purpose of performing a contract, for legitimate purposes, and for other reasons consistent with this Privacy Policy. Such circumstances include:
- With vendors or other third parties that perform services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
- With business and marketing partners to provide and advertise our services to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- With your consent, when you instruct us to share certain information with third parties, such as when we send products to you or when you use social media widgets or login integrations, or when you otherwise request or permit us to do so.
- With our affiliates or other entities within our corporate group, in line with our legitimate interests in operating a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, and to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
In the last 12 months, for the purposes described in the “How We Collect and Use Your Personal Information” and “How We Share Personal Information” sections above, we disclose the following categories of personal information and sensitive personal information about users:
| Category | Categories of Recipients |
|---|---|
|
|
We do not use or share your sensitive personal information without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal information for advertising and marketing purposes as described below.
Over the past 12 months, we have “sold” and “shared” personal information (as those terms are defined under applicable law) for advertising and marketing purposes as follows:
| Category of Personal Information | Categories of Recipients |
|---|---|
| Identifiers such as name, email address, and phone number | Business and marketing partners |
| Commercial information such as records of products or services purchased | Business and marketing partners |
| Usage Data | Business and marketing partners |
User-Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, that content will be public and accessible to anyone.
We do not control who has access to the information you choose to make available to others, and we cannot guarantee that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you disclose publicly or semi-publicly, including information you share on third-party social networking platforms, or for the accuracy, use, or misuse of any information you disclose to or receive from third parties.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or that we do not control, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without any limitation on its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on those platforms or of their owners or operators, except as described in the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that this information be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) the personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” Information you send to us may also not be secure in transit. We recommend that you do not use unsecured channels to transmit sensitive or confidential information to us.
The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may only apply in certain circumstances, and in some cases we may deny your request to the extent permitted by law.
- Right of Access/Information: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
- Right to Deletion: You may have the right to request that we delete the personal information we hold about you.
- Right to Rectification: You may have the right to request that we correct inaccurate personal information we hold about you.
- Right to Portability: You may have the right to receive a copy of the personal information we hold about you and, in certain circumstances and subject to certain exceptions, to request that we transfer this information to a third party.
- Right to Opt Out of Sale, Sharing, or Targeted Advertising: You may have the right to instruct us not to “sell” or “share” your personal information or to opt out of the processing of your personal information for purposes that qualify as “targeted advertising” under applicable privacy laws. If you visit our Site with a Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of your personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
- Right to Object: You may have the right to appeal our decision if we refuse to act on your request. You can do this by responding directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option shown in the emails we send you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.
You can exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. Before we can provide a comprehensive response to your request, we may need to collect information from you, such as your email address or account details, to verify your identity. In accordance with applicable law, you may appoint an authorized agent to submit requests on your behalf to exercise your rights. Before we accept such a request from an agent, we will require proof that you have authorized the agent to act on your behalf, and you may need to verify your identity directly with us. We will respond to your request within the timeframe required by applicable law.
Complaints
If you have any complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or to lodge a complaint with your local data protection authority. You can find a list of the data protection supervisory authorities responsible for the European Economic Area here.
International Users
Please note that we may transfer, store, and process your personal information outside the country where you live. Your personal information will also be processed by staff and third-party service providers and partners in these countries.
When we transfer your personal information outside Europe, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or equivalent contracts issued by the relevant authority in the United Kingdom, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at: info@jojuke.com or contact us at: Ankara Asfaltı, Güzelköy Kavşağı , Yasemin Tekstil, Denizli, 20020, TR.
For the purposes of applicable data protection laws, and unless we expressly state otherwise, we are the data controller of your personal information.